Dear Valued Customer:

Please be advised that in response to the Replacement and Issuance of Foreigner’s New UI No. by the Ministry of the Interior since January 2021, we will carry out the change of information of the foreigner after receiving a new UI Number as follows:

1. Branch: please visit any of our branches with the new UI No. identification documents such as R.O.C (Taiwan) Resident Certificate, Passport and R.O.C (Taiwan) UI No. Basic Information Form to complete the procedures for new UI No. change.

2. Post: In addition, you can download and print the “Application for Changing Insurance Contract” from our official website (https://www.twfhclife.com.tw), fill in the information, sign and affix the original seal and attach a photocopy of your UI No. identification documents, and post such documents to any of our branches for the new UI No. change.

3. If you have any questions, please feel free to contact the client service hotline by calling 0800-011-966, or 02-2784-9151 ext 2312 – 2329 and our dedicated service professionals will be delighted to assist you.

Sincerely,
BankTaiwan Life Insurance